1. Who We Are

Vivomallcc ("we", "us", "our") operates the official websitevivomallcc.com(the "Site"). This Privacy Policy explains how we collect, store, use, share and protect your personal data when you browse our site, create an account, place orders, contact customer service or subscribe to our marketing updates. This policy applies to all visitors, shoppers and registered users of our website.By accessing and using our website, you fully acknowledge and consent to the data practices outlined in this Privacy Policy. If you disagree with any terms here, please stop using our site immediately.

2. Personal Information We Collect

We gather two categories of information: data you actively provide to us, and data automatically collected when you visit our platform.

2.1 Information You Voluntarily Submit

• Contact details (name, email, phone number, postal address) when you create an account, place an order, or contact our customer service
• Payment information (credit card, debit card, or other payment method details) processed securely through third-party payment gateways
• Shipping and billing addresses
• Customer service inquiries and communications
• Newsletter subscription preferences and marketing opt-ins
• Product reviews, ratings, and feedback
• Wishlist and saved items

2.2 Information Automatically Collected

• Browser and device information (IP address, browser type, operating system)
• Cookies and tracking technologies to enhance your browsing experience
• Pages visited, time spent on site, and clickstream data
• Search queries and product interactions
• Location data (if permitted by your device settings)

3. How We Use Your Information

Vivomallcc uses your personal data for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations, shipping updates, and customer service communications
• Personalizing your shopping experience and product recommendations
• Conducting marketing campaigns and promotional emails (with your consent)
• Improving our website functionality and user experience
• Preventing fraud and ensuring account security
• Complying with legal obligations and resolving disputes
• Analyzing sales trends and customer behavior for business insights

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your information with:

• Payment processors and financial institutions to process transactions
• Shipping and logistics partners to deliver your orders
• Email service providers for marketing communications
• Analytics providers to understand site usage
• Law enforcement or government agencies when required by law

5. Data Security

Vivomallcc implements industry-standard security measures, including SSL encryption, secure servers, and regular security audits to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications
• Data portability: Receive your data in a portable format

To exercise these rights, please contact us at privacy@vivomallcc.com.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party websites. Vivomallcc is not responsible for their privacy practices. Please review their privacy policies before sharing your information.

9. Children's Privacy

Vivomallcc does not knowingly collect personal data from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or concerns, please contact us at:

Vivomallcc Customer Service
Email: privacy@vivomallcc.com
Address: [Your Business Address]
Phone: [Your Phone Number]

Last Updated: July 8, 2026